1. Controller
Zernote is operated by Anatolii Lakarov.
2. Data we collect
We may collect account information, email address, login data, uploaded files, transcripts, usage logs, device information, and support messages.
3. Why we process data
We process personal data to provide the service, authenticate users, process uploaded files, generate transcripts, maintain account security, respond to support requests, and comply with legal obligations.
4. Uploaded content
Audio, video, and transcript content is processed to deliver the transcription service. Customers are responsible for ensuring they have a legal basis to upload and process such content.
5. Payment data
Payments are processed by Paddle.com as Merchant of Record. We do not receive or store full payment card details. Paddle may process buyer identity, billing, tax, and transaction data under its own privacy notice available at paddle.com/legal/privacy.
6. Sharing
We may share data with infrastructure, hosting, analytics, support, and payment service providers only where necessary to operate the service and comply with law.
7. Retention
We keep personal data only for as long as reasonably necessary to provide the service, maintain records, resolve disputes, and comply with legal obligations.
8. Security
We use reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure.
9. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data.
10. Contact
Product and privacy contact: @vijuguogihio
Paddle privacy requests: preferences.paddle.com
Last updated: 2026-03-24