Runs the interview with you. Remembers it in Claude.

During the call, Zernote tracks your guide and suggests the next probe. After it, every transcript is already in Claude and Cursor, exact quotes attached.

Interview 04
Interview 09
Interview 12
Zernote
Claude Claude 12 interviews connected
What slowed people down in onboarding?
Three friction points recur: account setup confusion, unclear next steps after import, and the export loop itself.
interview 04 interview 09
During the call

The second researcher you don't have.

Post-call notes are too late for the question you forgot to ask. Zernote sits beside your call, tracks what's covered, and surfaces the next useful probe while the conversation is still alive.

any call platform
SM
Sarah Mitchell
You
You
Zernote listening
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Coverage
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01

It shows what's covered and what's left.

Your interview map stays updated as people answer, so you always see what's done and what's still open.

02

It suggests what to ask next.

When an answer feels thin, Zernote offers the next follow-up. Ask it, tweak it, or skip it. Your call.

03

It marks moments worth revisiting.

Missed topics, strong quotes, and follow-up moments get flagged while you stay focused on the call.

"It would replace the second person we don't have anyway."
SR Senior UX Researcher · fintech
"You get carried away with the discussion and forget to ask a critical question." Product designer doing discovery
"It's hard to listen and keep an overview of what you've asked at the same time." Solo UX researcher, studio
After the call

It's already in Claude.

No exporting, no copy-paste. Every interview lands in Zernote and shows up in Claude and Cursor through one connection.

01

Connect

One link between Zernote and Claude or Cursor. Takes a minute.

Connect to Claude
02

Ask

One question, answered across all your interviews at once.

03

Share with the team

Every finding comes back with the exact quote and its interview, ready to send as is.

Claude Connected to Zernote · 12 interviews
What onboarding friction came up in last month's calls?
Claude
Searched 12 interviews · pulled 4 moments
Across last month's twelve calls, onboarding friction clustered into four themes. Each is grounded in the interviews where it surfaced:
Interview 04 "I set up the account, then just sat there not knowing what the first step was."
Interview 09 "Importing was fine, it was figuring out what to do after that took me twenty minutes."
Interview 12 "I kept the spreadsheet open the whole time because I didn't trust it would save."
Interview 07 "Nobody told me I needed an invite. I just assumed the product was broken."

One job, two ways

"What onboarding friction came up in last month's calls?"

Copy-paste
  1. 01Record the call, then run it through Otter or Fathom to transcribe
  2. 02Fix the garbled words and fill what the transcriber missed, by hand
  3. 03Strip personal details, relabel everyone P1, P2, P3
  4. 04Pull every transcript out of Drive, email, and your open tabs
  5. 05Spin up a Claude Project and upload all twelve
  6. 06Analyze it yourself first, so you can tell when it's wrong
  7. 07Ask, then read line by line for what it over-exaggerated
  8. 08Scroll up to check it's still using your files, not improvising
  9. 09Hit the context limit on the big ones, trim, try again
  10. 10Paste the findings into Slides or Miro, fix the broken formatting
  11. 11Next study, build the whole thing again
11 steps, every single study
Connected
  1. 01Run the interview with Zernote on the call
  2. 02Ask anything in Claude or Cursor
  3. 03Every answer comes back sourced
Done. You're editing, not assembling.
3 steps, once

Your interviews stay in Zernote. The thinking stays with you and Claude. We just take down the wall between them.

Responsible AI for live research calls.

Use Zernote in sessions where participants know tools may assist. It stays beside the call and supports your flow. It never takes it over.

Works with any call platform.

Zoom, Google Meet, Microsoft Teams, Telegram calls, or any other setup. Zernote sits alongside the conversation, so you don't change how you run calls.

Your interviews stay yours.

Clear data-handling terms before you bring Zernote into live client interviews. Your transcripts are never training data.

You lead. It follows.

AI can't replace a skilled researcher. You decide whether to ask, edit, or ignore every suggested follow-up.

Pricing

Start free. Upgrade when it earns it.

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Free

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$0
  • 1.5 hours of Live Copilot
  • 7 hours of transcription, one-time, never expires
  • Claude and Cursor connection
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Entry

For product people who interview now and then.

$4.50 per month
  • 1 hour of Live Copilot a month
  • 1 hour of transcription a month
  • Claude and Cursor connection
  • Extra hours whenever you need them
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Team

For agencies and research teams.

$20 per month
  • 15 hours of Live Copilot a month
  • 15 hours of transcription a month
  • Claude and Cursor connection
  • Extra hours whenever you need them
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