Zernote Support

1. Contact us

Product support email: report@zernote.com

Product support: @sagotly

We aim to respond within 1–2 business days.

2. Claude / MCP connector help

For setup steps, troubleshooting, and example prompts, see Connect Zernote to Claude.

When reporting an MCP-related issue, please include:

• Which client you use (Claude.ai, Claude Code, or another MCP tool)
• Steps you already tried
• A screen recording if possible
• Browser console logs (if applicable)

3. Billing & refunds

Customers can request billing help through paddle.net. Refund details are in our Refund Policy.

4. Policies & product pages

Privacy Policy

Terms of Service

Refund Policy

Connect Zernote to Claude

Last updated: 2026-07-03